bct222 Privacy Policy — Your Information Is Our Responsibility
bct222's complete privacy policy on how your personal information is collected, used, and protected is described in detail here.
Introduction and Definitions
bct222 ("we", "us", "platform") is an online casino and sports betting platform operated for players in Bangladesh. We place the highest importance on the privacy of users ("you", "user") of our website and related services ("services").
This privacy policy ("policy") describes how bct222 collects, stores, uses, discloses, and protects your personal information. By using our services, you consent to the terms of this policy.
Key definitions used in this policy:
- Personal Information: Any information that can directly or indirectly identify an individual.
- Processing: Any operation involving the collection, storage, modification, retrieval, use, or deletion of personal information.
- Third Party: Any person or entity other than bct222 and the user.
- Cookies: Small data files stored in your browser that improve website functionality.
What Information We Collect
bct222 collects various types of information to provide our services. The details of this information are described below.
Registration and Identity Information
Information you provide when creating an account:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Password (in encrypted form)
- National ID or passport details (for KYC verification)
Financial Transaction Information
Information collected during deposits and withdrawals:
- bKash / Nagad / Rocket account number
- Bank account details
- Transaction history and amounts
- Date and time of deposits and withdrawals
- Payment method type
Gaming Activity Information
Information automatically collected while using the platform:
- Betting history and results
- List of games played and duration
- Win and loss records
- Bonus and promotion usage history
- VIP level progress
Technical and Device Information
Technical information collected automatically:
- IP address
- Browser type and version
- Device type and operating system
- Login time and date
- Cookies and session data
- Page visits and navigation patterns
Purpose of Using Information
bct222 uses collected information only for the following legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | To create, verify, maintain, and secure your account. |
| Service Delivery | To provide betting, gaming, bonus distribution, and promotional benefits. |
| Financial Transactions | To process deposits, withdrawals, and payments. |
| Identity Verification (KYC) | For age verification, fraud prevention, and ensuring responsible gaming. |
| Customer Support | To answer your questions, resolve complaints, and provide technical assistance. |
| Security and Fraud Prevention | To detect unauthorized access, money laundering, and fraudulent activities. |
| Platform Development | For analysis and research to improve service quality. |
| Legal Obligations | To comply with applicable laws and regulations. |
Data Storage and Security
SSL Encryption and Technical Security
bct222 employs industry-standard technical measures to protect your information. Our entire platform is secured by SSL (Secure Socket Layer) encryption, which encrypts all data transferred between your browser and our servers.
For additional security we use:
- Firewall and intrusion detection systems
- Two-Factor Authentication
- Regular security audits
- Encrypted password storage
Data Retention Period
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations.
- Active Accounts: For as long as the account remains active
- Closed Accounts: At least 5 years after closure (as required by law)
- Financial Records: 7 years from the date of transaction
- KYC Documents: 5 years after the end of the relationship
- Log Files: Automatically deleted after 90 days
Sharing Information with Third Parties
bct222 does not sell or provide your personal information to third parties for commercial use. However, information may be shared in the following limited circumstances:
Service Provider Partners
Only the information necessary to operate the services is shared with payment processors (bKash, Nagad, Rocket, banks), technical infrastructure providers, and game software suppliers. These partners are contractually bound to uphold our privacy standards.
Legal Authorities
Information may be disclosed in response to a court order, government directive, or a lawful request from an investigating authority under applicable law. In such cases we provide only the specific information requested.
Fraud Prevention
Information may be shared with relevant security agencies as needed to prevent and investigate fraud, money laundering, or other illegal activities.
Business Changes
In the event of a company merger, acquisition, or sale of assets, user information may be transferred. We will notify users before any such change takes place.
Cookies and Tracking Technologies
What Cookies Are and How We Use Them
Cookies are small text files stored in your browser when you visit the bct222 website. They help improve your browsing experience and ensure the functionality of the website.
We use the following types of cookies:
- Essential Cookies: Required for the basic functionality of the website; without them the site will not work properly.
- Functionality Cookies: To remember your preferences and settings (such as language preference and login status).
- Analytics Cookies: To understand how users interact with the site, which helps us improve our services.
- Security Cookies: To detect fraud and unauthorized access.
You can control or delete cookies through your browser settings. However, disabling certain cookies may limit some features of the service.
Your Data Rights
You have the following rights regarding your personal information:
Right to Access Information
You may request a copy of the information we hold about you at any time. We will fulfil this request within 30 days.
Right to Correct Information
If your information is incorrect or incomplete, you may request a correction. We will make the necessary corrections as soon as possible.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly for marketing communications. We will stop processing upon receiving your objection.
Right to Data Portability
You may request a copy of your information in a structured, commonly used, and machine-readable format.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted, such as during a dispute about the accuracy of the information.
How to Exercise Your Rights
To exercise any of the above rights, please contact us. After verifying your identity we will fulfil your request as soon as possible. Requests generally take 30 days to process, but in complex cases this may be extended by a further 60 days, in which case we will notify you.
Protection of Minors
bct222 is strictly committed to protecting minors. Our services are for individuals aged 21 and above only. We do not intentionally collect or store personal information of anyone under the age of 21.
Age verification is mandatory at the time of account registration. If we become aware that a minor has used our services, that account will be closed immediately and all associated information will be deleted.
If you believe a minor is using our platform, please contact us immediately.
International Data Transfer
Our services may also operate on servers located outside Bangladesh. Your information may be transferred to other countries where data protection laws may differ.
However, in such cases we ensure that:
- All third-party service providers are contractually bound to comply with our privacy standards.
- Internationally recognized security measures (such as SSL encryption) are applied.
- Applicable laws and regulations regarding data transfer are followed.
Policy Changes
bct222 reserves the right to change, revise, or update this privacy policy from time to time. After any changes, the new policy will be published on this page and the "Last Updated" date will be changed.
For significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after changes will be considered your acceptance of the new policy.
We recommend that you review this policy regularly so that you are always informed about how your information is being managed.
Contact & Complaints
Privacy-Related Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 Bengali live chat support
We take all privacy-related requests seriously and try to respond promptly. We generally respond within 2 to 5 business days.
If you believe we have handled your personal information inappropriately, please submit your complaint through our complaints process. We will investigate each complaint impartially and inform you of the outcome.
Need more information?
Read our responsible gaming guidelines or terms and conditions.